FAQs

  • When will the platform be released to the public?

    • The platform will officially go live very soon. We will give an exact date shortly before.
       

  • How is ClipThat different to other social media platforms?

    • ClipThat is a platform that is dedicated to short gaming clips. Please read our article which explains what makes us unique and how we tailor the whole platform for gamers here.
       

  • How do I create a ClipThat account?

    • To create a ClipThat account you will need to register using an email address and password. You will then be prompted to supply further details such as a username. Please ensure you read the Terms of Service before registering.
       

  • Will the platform be available on PC?

    • Yes, once the mobile app has successfully been launched we will be creating a website to make life easier for the PC gamers.
       

  • Can I connect more than one gaming platform to my ClipThat account?

    • Yes, you will be able to upload clips from all of the platforms that are available. However, you will be limited to one account per source. For example, only one Xbox profile will be able to connect to your ClipThat account.
       

  • Why can't I see my most recent Xbox captures?

    • If you can't see your most recent Xbox capture, it may not have uploaded to Xbox Live. Please go to Broadcast & capture, select the capture you want to upload and select upload to Xbox Live.

    • If you can't see any of your Xbox captures, please go to settings > account > privacy settings and ensure that you allow your Xbox to share game clips. 

  • Can I edit my clips through the ClipThat platform?

    • Unfortunately you cannot edit your clips on the platform itself at this time but this is a feature that we will be adding in the near future!
       

  • What is the maximum length of time per clip?

    • 1 minute is the maximum clip length.
       

  • I want to upload clips from a game but it isn’t listed on the platform?

    • Please send us an email at contact@clipthat.app and we will look into adding the game to the ClipThat platform!
       

  • Is there a minimum age for users to use ClipThat?

    • Yes, users must be 13 years old or above. Please see the Terms of Service for full details.
       

  • I found something that is broken on the platform, what should I do?

    • Please send an email to contact@clipthat.app explaining what you have found or tag an admin in our Discord server.
       

  • I have a suggestion which could improve the platform, can I share this with the team?

    • We are always open to hearing feedback and suggestions from the community! Please send us an email at contact@clipthat.app or use the #suggestions channel in the Discord server.
       

  • How can I join the ClipThat Discord community?

    • Simply click here!